Domestic Shipping (Within the USA)

  • Orders are expected to be delivered within 1-5 working days.
  • A flat rate shipping fee of $10 will be applied to orders under $75.
  • Orders over $75 qualify for free shipping.


  • Shipping rates vary by region and will be calculated during checkout.
  • Please note that we do not cover customs duties or taxes on international shipments. These fees will be the responsibility of the customer and must be paid upon receipt of the order.
Orange Modern Basketball


Customers outside of US are accountable for ensuring the delivery of their orders to their respective countries. It's essential to be aware of your own country's customs rules and regulations to avoid any issues upon delivery.

Any extra charges for customs clearance and import duties are the responsibility of the customer. However, if a parcel is returned because the courier couldn't locate the customer or it's rejected by customs, we'll refund the order minus the initial shipping and return shipping fees.



If you receive a defective or incorrect customized item, please contact our customer support team within 28 days of receiving your order. We may request clear photos as evidence to assist with the return process.

Return Options

 We offer two return options:
  • Replacement: We will provide a replacement item, depending on product availability.
  • Refund: We will issue a refund in the original form of payment used for the purchase. For example if you made the payment via Paypal amount will be refunded as same.

Return Shipping

 You will be responsible for any shipping costs associated with the return, unless the return is due to a defect or incorrect delivery from our end.  

Refund Processing

 Please allow up to 14 business days for the refund to be processed and reflected in your account.  

Store Credit

 Alternatively, we may offer store credit for the value of the returned item, which can be used for future purchases on our website. 



Cancelling Your Order


Free Cancellation

 You can cancel your order at no cost, with no objections, and with complete confidence. 


 If you cancel your order before we ship it (within 24-48 hours of placement), we will process your cancellation request without any issues. 

Assumed Shipment

 If you receive an email confirming that your order has been shipped, it means we have already processed and dispatched your order. In this case, cancellations will not be possible. 

Easy Cancellation

 If you change your mind before we ship your order, simply contact us and we will cancel your order without any additional charges or questions asked. 

Confidently Cancel

 Don't hesitate to reach out to us if you need to cancel your order. We're here to help and want to ensure your satisfaction.